customer
所属分类：界面编程
开发工具：C#
文件大小：605KB
下载次数：23
上传日期：2010-04-20 19:08:46
上 传 者：
c01021507
说明： 企业电话客服系统
系统采用人机交互的方式，界面美观友好，信息查询灵活、方便，数据存储安全可靠。
对用户输入的数据，进行严格的数据检验，尽可能的避免人为错误。
客户在拨打企业电话客服时，系统会自动接收、识别并记录来电的主叫号码并显示相应的客户信息。
客户电话打入时系统自动播放已设定好的欢迎词。
用户在拨打企业电话客服后，系统会进行自动语音引导，客户通过按键选择，从而可以听到预先设置好的语音咨讯，如企业简介、信息、最新产品等……。所有咨讯信息通过按键即可获得。
外线电话转接到座席电话功能，使来电者可以根据系统提示，转入人工服务，与座席人员直接进行交流。
座席电话转接到座席电话功能。
(Business telephone customer service system
System is the way human-computer interaction, interface, beautiful and friendly, and information query flexible and convenient, safe and reliable data storage.
User input data, testing data strictly as possible to avoid human error.
Business telephone customer service customer call time will automatically receive, identify and record the caller s Caller ID and displays the corresponding customer information.
Customer phone into play automatically when the system has set a good welcome.
)
文件列表:
customer\Daila\Daila\bin\Debug\Daila.exe (278528, 2007-12-10)
customer\Daila\Daila\bin\Debug\Daila.pdb (249344, 2007-12-10)
customer\Daila\Daila\bin\Debug\Daila.vshost.exe (5632, 2005-11-11)
customer\Daila\Daila\D160A.cs (7730, 2007-11-23)
customer\Daila\Daila\Daila.csproj (7962, 2007-12-06)
customer\Daila\Daila\DataBase\db_Dainla.mdb (3772416, 2007-12-30)
customer\Daila\Daila\Form4.Designer.cs (7328, 2007-11-17)
customer\Daila\Daila\frmCustomer.cs (7618, 2007-12-06)
customer\Daila\Daila\frmCustomer.Designer.cs (8920, 2007-12-06)
customer\Daila\Daila\frmCustomer.resx (6734, 2007-12-06)
customer\Daila\Daila\frmCustomerUpdate.cs (9705, 2007-11-27)
customer\Daila\Daila\frmCustomerUpdate.Designer.cs (21773, 2007-11-27)
customer\Daila\Daila\frmCustomerUpdate.resx (10060, 2007-11-27)
customer\Daila\Daila\frmDai.cs (1364, 2007-11-28)
customer\Daila\Daila\frmDai.Designer.cs (4791, 2007-11-28)
customer\Daila\Daila\frmDai.resx (5814, 2007-11-28)
customer\Daila\Daila\frmEmployeeInfo.cs (12096, 2007-11-28)
customer\Daila\Daila\frmEmployeeInfo.Designer.cs (24676, 2007-11-27)
customer\Daila\Daila\frmEmployeeInfo.resx (10059, 2007-11-27)
customer\Daila\Daila\frmMain.cs (43601, 2007-12-10)
customer\Daila\Daila\frmMain.Designer.cs (23185, 2007-12-10)
customer\Daila\Daila\frmMain.resx (11834, 2007-12-10)
customer\Daila\Daila\frmProd.cs (2035, 2007-11-28)
customer\Daila\Daila\frmProd.Designer.cs (4523, 2007-11-26)
customer\Daila\Daila\frmProd.resx (9886, 2007-11-26)
customer\Daila\Daila\frmtbProduction.cs (4115, 2007-11-27)
customer\Daila\Daila\frmtbProduction.Designer.cs (12715, 2007-11-26)
customer\Daila\Daila\frmtbProduction.resx (5814, 2007-11-26)
customer\Daila\Daila\frmtbProPath.cs (2313, 2007-11-27)
customer\Daila\Daila\frmtbProPath.Designer.cs (4670, 2007-11-27)
customer\Daila\Daila\frmtbProPath.resx (9886, 2007-11-27)
customer\Daila\Daila\frmtbProPathNew.cs (1818, 2007-11-19)
customer\Daila\Daila\frmtbProPathNew.Designer.cs (3852, 2007-11-19)
customer\Daila\Daila\frmtbProPathNew.resx (5814, 2007-11-19)
customer\Daila\Daila\frmTel.cs (1834, 2007-11-21)
customer\Daila\Daila\frmTel.Designer.cs (6097, 2007-11-21)
customer\Daila\Daila\frmTel.resx (5814, 2007-11-21)
customer\Daila\Daila\login.cs (1600, 2007-12-10)
customer\Daila\Daila\login.Designer.cs (6106, 2007-12-10)
customer\Daila\Daila\login.resx (6219, 2007-12-10)
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