ominicontacto

所属分类:后台框架
开发工具:JavaScript
文件大小:27144KB
下载次数:0
上传日期:2023-05-02 13:25:54
上 传 者sh-1993
说明:  开源联系中心解决方案(<https:gitlab.com omnileads ominicontacto>的镜像)

文件列表:
.coveragerc (260, 2023-08-23)
.eslintignore (36, 2023-08-23)
.eslintrc.js (823, 2023-08-23)
.flake8 (403, 2023-08-23)
.omnileads_version (10, 2023-08-23)
CONTRIBUTING.md (1332, 2023-08-23)
LICENSE.txt (7648, 2023-08-23)
TRANSLATING.md (1062, 2023-08-23)
api_app (0, 2023-08-23)
api_app\__init__.py (0, 2023-08-23)
api_app\admin.py (0, 2023-08-23)
api_app\apps.py (34916, 2023-08-23)
api_app\authentication.py (2314, 2023-08-23)
api_app\forms.py (4692, 2023-08-23)
api_app\locale (0, 2023-08-23)
api_app\locale\en (0, 2023-08-23)
api_app\locale\en\LC_MESSAGES (0, 2023-08-23)
api_app\locale\en\LC_MESSAGES\django.po (61838, 2023-08-23)
api_app\locale\es (0, 2023-08-23)
api_app\locale\es\LC_MESSAGES (0, 2023-08-23)
api_app\locale\es\LC_MESSAGES\django.po (47730, 2023-08-23)
api_app\locale\fa (0, 2023-08-23)
api_app\locale\fa\LC_MESSAGES (0, 2023-08-23)
api_app\locale\fa\LC_MESSAGES\django.po (7493, 2023-08-23)
api_app\locale\pt_BR (0, 2023-08-23)
api_app\locale\pt_BR\LC_MESSAGES (0, 2023-08-23)
api_app\locale\pt_BR\LC_MESSAGES\django.po (7493, 2023-08-23)
api_app\migrations (0, 2023-08-23)
api_app\migrations\0001_initial.py (743, 2023-08-23)
api_app\migrations\__init__.py (0, 2023-08-23)
api_app\serializers (0, 2023-08-23)
api_app\serializers\__init__.py (0, 2023-08-23)
... ...

## What is OMniLeads (OML)?

OMniLeads (OML) is an Open Source software solution based on WebRTC technology(https://webrtc.org/) designed to support the management, operation and administration of a Contact Center using multiple comunication channels. At present it allows the management and phone attention deployment using: Inbound Campaigns, Preview Campaigns and Manual Outbound Campaigns natively. Also it have with the option to administrate Predictive/Progressive Dialer Campaigns using integrations APIs.

As part of the roadmap of the develop we are planning to include SMS Send/Reception, Social Networks integration and Chat Campaigns from the web page, IVR Campaigns (press one) and many other features El system requires only the GNU/Linux OS distributions described in the installation manual. ## Features * Agente & Supervisor console based on WebRTC * Differents user profiles: administrator, supervisor admin, supervisor client, agent * Multiple campaigns management * Answering machine detection * Full Recording * Productivity reports * Real time supervision * Simple creation of Web forms * CRM/ERP integration APIs * Remotes Agents mode * Open Source PBX integration * Components clusterization ## Components The main technologies involved in OMniLeads (OML) are also part of Open Source projects, such as: * Asterisk * Kamailio * RtpEngine * Django * Nginx * Postgres * Python * Javascript ## License GPLv3. Every source code file contains the license preamble and copyright details. ## Documentation Official documentation for the proyect can be found in two languages: [Spanish](https://documentacion-omnileads.readthedocs.io/es/stable/) or [English](https://documentacion-omnileads.readthedocs.io/en/stable/). ## Installation You can go directly to Installation section in Documentation ## OMniLeads (OML) repository: The official project repository is in Gitlab: https://gitlab.com/omnileads/ominicontacto ## Issues & Bugs reporting: For Issues & Bugs reporting: https://gitlab.com/omnileads/ominicontacto/issues ## Community support: * For details related to OML roadmap: **community@omnileads.net** * For details related to OML support: **support@omnileads.net** * For comercial services: **business@omnileads.net** * Also we have a forum were you can check and post for community help: [Forum](https://forum.omnileads.net/) ## Useful resources: * Video-tutorials can be found at: https://vimeo.com/user87733702 * News: https://omnileads.net/news/ * Twitter: @OMniLeads_net ## Disclaimer: The third-party software components are registered marks from its corresponding owners or mark owners. Its use non imply any liability,affiliation or collaboration with those owners from OMniLeads project (OML).

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