文件列表:

Dateset - Call centre analysis.xlsx
PwC - Call Centre Analysis.pbix

# Call_Centre_Analysis_Pwc_PowerBI_Project **Welcome to this Call Centre Analysis Project Repository.** **I have done this project during PwC Power BI Job Simulation on Forage - Dec 2023.** **In this project I have:** Created a dashboard in Power BI for visualizing relevant KPIs and metrics in the dataset provided. Utilized the resources provided, including podcasts and articles, to enhance your understanding of data visualization and upskilling. Respond to the client's request by providing a well-designed Power BI dashboard reflecting the requested KPIs. Strengthened my PowerBI skills to better understand clients and their data visualisation needs. Demonstrated expertise in data visualization through the creation of Power BI dashboards that effectively conveyed KPIs, showcasing the ability to respond to client requests with well-designed solutions. **I have uploaded a Video Presentation of this Project on My linkedIn profile: www.linkedin.com/in/iamutsavraj** **Video link: https://www.linkedin.com/posts/iamutsavraj_pwc-forage-powerbi-activity-7139473102270373888-QqqI?utm_source=share&utm_medium=member_desktop** **Im uploding the dataset as well my Power BI prject file in this repository. I hope you like it.** Thank you visiting.

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