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<div id="pf1" class="pf w0 h0" data-page-no="1"><div class="pc pc1 w0 h0"><img class="bi x0 y0 w1 h1" alt="" src="https://static.pudn.com/prod/directory_preview_static/627d40ba5981aa38ef8998ac/bg1.jpg"><div class="t m0 x1 h2 y1 ff1 fs0 fc0 sc0 ls0 ws0">项目管理</div><div class="t m0 x1 h2 y2 ff1 fs0 fc0 sc0 ls0 ws0">知识体系</div><div class="t m0 x2 h3 y3 ff1 fs1 fc0 sc0 ls1 ws1">指南</div><div class="t m0 x3 h4 y4 ff2 fs2 fc0 sc0 ls2 ws2">(PMBOK</div><div class="t m0 x4 h5 y5 ff2 fs3 fc0 sc0 ls2 ws2">®</div><div class="t m0 x5 h6 y4 ff1 fs2 fc0 sc0 ls2 ws2"> 指南)</div><div class="t m0 x6 h7 y6 ff1 fs4 fc0 sc0 ls2 ws2">第<span class="ff2"> 6</span> 版</div></div><div class="pi" data-data='{"ctm":[1.611850,0.000000,0.000000,1.611850,0.000000,0.000000]}'></div></div>
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<div id="pf2" class="pf w0 h0" data-page-no="2"><div class="pc pc2 w0 h0"><img class="bi x0 y0 w1 h1" alt="" src="https://static.pudn.com/prod/directory_preview_static/627d40ba5981aa38ef8998ac/bg2.jpg"><div class="t m0 x7 h8 y7 ff3 fs5 fc1 sc0 ls2 ws2">国际标准书号<span class="ff4"> (ISBN)</span>:<span class="ff4">978-1-62825-186-9 </span></div><div class="t m0 x7 h9 y8 ff3 fs5 fc1 sc0 ls2 ws2">出版商:</div><div class="t m0 x8 h8 y9 ff4 fs5 fc1 sc0 ls2 ws2">Project Management Institute, Inc.</div><div class="t m0 x8 h8 ya ff4 fs5 fc1 sc0 ls2 ws2">14 Campus Boulevard</div><div class="t m0 x8 h8 yb ff4 fs5 fc1 sc0 ls2 ws2">Newtown Square, Pennsylvania 19073-3299 USA</div><div class="t m0 x8 h8 yc ff3 fs5 fc1 sc0 ls2 ws2">电话:<span class="ff4">+1 610-356-4600</span></div><div class="t m0 x8 h8 yd ff3 fs5 fc1 sc0 ls2 ws2">传真:<span class="ff4">+1 610-356-4647</span></div><div class="t m0 x8 h8 ye ff3 fs5 fc1 sc0 ls2 ws2">电子邮件:<span class="ff4">customercare@pmi.org</span></div><div class="t m0 x8 h8 yf ff3 fs5 fc1 sc0 ls2 ws2">网站:<span class="ff4">www.PMI.org</span></div><div class="t m0 x7 h8 y10 ff4 fs5 fc1 sc0 ls2 ws2">© 2017 Project Management Institute, Inc. <span class="ff3">保留所有权利。</span></div><div class="t m0 x7 h9 y11 ff3 fs5 fc1 sc0 ls2 ws2">项目管理协会的内容受美国知识产权法的版权保护,该法律已获得大多数国家的认可。如需再版或翻印项目管</div><div class="t m0 x7 h8 y12 ff3 fs5 fc1 sc0 ls2 ws2">理协会的内容,必须获得我们的许可。有关详细信息,请访问:<span class="ff4">http://www.pmi.org/permissions</span>。</div><div class="t m0 x7 h9 y13 ff3 fs5 fc1 sc0 ls2 ws2">如需下订单或了解价格信息,请联系独立出版商集团:</div><div class="t m0 x8 h8 y14 ff4 fs5 fc1 sc0 ls2 ws2">Independent Publishers Group</div><div class="t m0 x8 h8 y15 ff4 fs5 fc1 sc0 ls2 ws2">Order Department</div><div class="t m0 x8 h8 y16 ff4 fs5 fc1 sc0 ls2 ws2">814 North Franklin Street</div><div class="t m0 x8 h8 y17 ff4 fs5 fc1 sc0 ls2 ws2">Chicago,<span class="_ _0"></span> IL 60610 USA</div><div class="t m0 x8 h8 y18 ff3 fs5 fc1 sc0 ls2 ws2">电话:<span class="ff4">+1 800-888-4741</span></div><div class="t m0 x8 h8 y19 ff3 fs5 fc1 sc0 ls2 ws2">传真:<span class="ff4">+1 312- 337-5985</span></div><div class="t m0 x8 h8 y1a ff3 fs5 fc1 sc0 ls2 ws2">电子邮件:<span class="ff4">orders@ipgbook.com</span>(仅供下订单) </div><div class="t m0 x7 h9 y1b ff3 fs5 fc1 sc0 ls2 ws2">其他查询敬请联系项目管理协会书籍服务中心。</div><div class="t m0 x8 h8 y1c ff4 fs5 fc1 sc0 ls2 ws2">PMI Book Service Center</div><div class="t m0 x8 h8 y1d ff4 fs5 fc1 sc0 ls2 ws2">P<span class="_ _1"></span>.O.<span class="_ _0"></span> Box 932683,<span class="_ _0"></span> <span class="_ _2"></span>Atlanta,<span class="_ _2"></span> GA 31193-2683 USA</div><div class="t m0 x8 h8 y1e ff3 fs5 fc1 sc0 ls2 ws2">电话:<span class="ff4">1-866-276-4764</span>(美国或加拿大)或 <span class="ff4">+1-770-280-4129</span>(全球其他地区)</div><div class="t m0 x8 h8 y1f ff3 fs5 fc1 sc0 ls2 ws2">传真:<span class="ff4">+1-770-280-4113 </span></div><div class="t m0 x8 h8 y20 ff3 fs5 fc1 sc0 ls2 ws2">电子邮件:<span class="ff4">info@bookorders.pmi.org</span></div><div class="t m0 x7 h9 y21 ff3 fs5 fc1 sc0 ls2 ws2">美国印制未经出版商的事先书面许可,不得以任何形式或以任何手段(电子、人工、复印、记录),或通过其</div><div class="t m0 x7 h9 y22 ff3 fs5 fc1 sc0 ls2 ws2">他任何信息存储和检索系统复制或传播本手册的任何部分。</div><div class="t m0 x7 h8 y23 ff3 fs5 fc1 sc0 ls2 ws2">本手册使用的纸张符合美国国家信息标准协会颁布的《耐久纸张标准》<span class="ff4"> (Z39.48—1984) </span>要求。</div><div class="t m0 x7 ha y24 ff4 fs6 fc1 sc0 ls3 ws3">PMI<span class="ff3 ls2 ws2">、</span>PMI<span class="ff3"> <span class="_ _3"></span>标识、</span>PMBOK<span class="ff3 ls2 ws2">、</span>OPM3<span class="ff3 ls2 ws2">、</span>PMP<span class="ff3 ls2 ws2">、</span>CAPM<span class="ff3 ls2 ws2">、<span class="_ _0"></span><span class="ff4 ls3 ws3">PgMP<span class="ff3 ls2 ws2">、</span>PfMP<span class="ff3 ls2 ws2">、</span>PMI-RMP<span class="ff3 ls2 ws2">、<span class="_ _0"></span><span class="ff4 ls3 ws3">PMI-SP<span class="ff3 ls2 ws2">、</span>PMI-ACP<span class="ff3 ls2 ws2">、</span>PMI-PBA<span class="ff3 ls2 ws2">、<span class="_ _0"></span><span class="ff4 ls3 ws4">“PROJECT MANAGEMENT JOURNAL<span class="ff3 ws3">(《项目管</span></span></span></span></span></span></span></div><div class="t m0 x7 ha y25 ff3 fs6 fc1 sc0 ls3 ws3">理期刊》)<span class="ff4 ls2 ws2">”<span class="ff3">、</span><span class="ls3 ws5">“PM NETWORK</span></span>(项目管理网络)<span class="ff4 ls2 ws2">”<span class="ff3">、<span class="_ _2"></span><span class="ff4 ls3 ws6">“PMI TODAY<span class="ff3 ws3">(今日项目管理协会)</span><span class="ls2 ws2">”<span class="_ _0"></span><span class="ff3">、<span class="ff4 ls3 ws5">“PULSE OF <span class="_ _2"></span>THE PROFESSION<span class="ff3 ws3">(职业脉搏)</span><span class="ls2 ws2">”</span><span class="ff3 ws3">以及<span class="ff4">“MAKING </span></span></span></span></span></span></span></span></div><div class="t m0 x7 ha y26 ff4 fs6 fc1 sc0 ls3 ws7">PROJECT MANAGEMENT INDISPENSABLE FOR BUSINESS RESUL<span class="_ _2"></span>TS<span class="ff3 ws3">(使项目管理成为经营业绩不可或缺的条件)</span><span class="ls2 ws2">”<span class="_ _0"></span><span class="ff3 ls3 ws3">口号均为项目管理协会有限公司的商</span></span></div><div class="t m0 x7 hb y27 ff3 fs6 fc1 sc0 ls4 ws8">标。如需了解详细的项目管理协会商标清单,请联系项目管理协会法务部。本手册中出现的所有其他商标、服务标识、商品名称、商品外</div><div class="t m0 x7 hb y28 ff3 fs6 fc1 sc0 ls3 ws3">观、产品名称和标识均为其各自所有者的财产。本手册未明确授予的任何权利均予以保留。</div><div class="t m0 x7 h8 y29 ff4 fs5 fc1 sc0 ls2 ws2">10 9 8 7 6 5 4 3 2 1</div><div class="t m0 x7 h9 y2a ff3 fs5 fc1 sc0 ls2 ws2">国会图书馆在版编目数据</div><div class="t m0 x7 h9 y2b ff3 fs5 fc1 sc0 ls2 ws2">名称:项目管理协会,出版商。</div><div class="t m0 x7 h8 y2c ff3 fs5 fc1 sc0 ls2 ws2">名称:项目管理知识体系指南(<span class="ff4">PMBOK </span>指南<span class="ff4">) / </span>项目管理协会。</div><div class="t m0 x7 h8 y2d ff3 fs5 fc1 sc0 ls2 ws2">别名:<span class="ff4">PMBOK </span>指南</div><div class="t m0 x7 h8 y2e ff3 fs5 fc1 sc0 ls2 ws2">说明:第六版<span class="ff4">| Newtown Square, PA:Project Management Institute, 2017.| </span>系列:<span class="ff4">PMBOK </span>指南<span class="ff4">| </span>包括参考书目和索引。<span class="ff4"> </span></div><div class="t m0 x7 h8 y2f ff3 fs5 fc1 sc0 ls2 ws2">识别码:<span class="ff4">LCCN 2017032505 (print) | LCCN 2017035597 (ebook) | ISBN 9781628253900 (ePUP) |</span></div><div class="t m0 x7 h8 y30 ff4 fs5 fc1 sc0 ls2 ws2">ISBN 9781628253917 (kindle) | ISBN 9781628253924 ( Web PDF) | ISBN 9781628251845 (paperback)</div><div class="t m0 x7 h8 y31 ff3 fs5 fc1 sc0 ls2 ws2">主题:国会图书馆标题表<span class="ff4"> (LCSH)</span>:项目管理。<span class="ff4">| </span>书业标准与通讯委员会<span class="ff4"> (BISAC) </span>代码:工商业与经济<span class="ff4">/</span>项目管理。</div><div class="t m0 x7 h8 y32 ff3 fs5 fc1 sc0 ls2 ws2">分类:<span class="ff4">LCC HD69.P75 (ebook) | LCC HD69.P75 G845 2017 (print) | DDC 658.4/04--dc23</span></div><div class="t m0 x7 h8 y33 ff3 fs5 fc1 sc0 ls2 ws2">国会图书馆记录请访问网址:<span class="ff4">https://lccn.loc.gov/2017032505</span></div></div><div class="pi" data-data='{"ctm":[1.611850,0.000000,0.000000,1.611850,0.000000,0.000000]}'></div></div>
<div id="pf3" class="pf w0 h0" data-page-no="3"><div class="pc pc3 w0 h0"><img class="bi x0 y0 w1 h1" alt="" src="https://static.pudn.com/prod/directory_preview_static/627d40ba5981aa38ef8998ac/bg3.jpg"><div class="t m0 x9 hc y34 ff1 fs7 fc0 sc0 ls5 ws9">声明</div><div class="t m0 xa hd y35 ff3 fs8 fc0 sc0 ls6 wsa">作为项目管理协会(<span class="ff4 ls7 wsb">PMI</span>)的标准和指南,本指南是通过相关人员的自愿参与和共同协商而开发</div><div class="t m0 x7 hd y36 ff3 fs8 fc0 sc0 ls8 wsc">的。其开发过程汇集了一批志愿者,并广泛收集了对<span class="_ _0"></span>本指南内容感兴趣的人士的观点。<span class="ff4">PMI</span>管理该开</div><div class="t m0 x7 he y37 ff3 fs8 fc0 sc0 ls9 wsd">发过程并制定规则以促进协商的公平性,但并没有直接参与写作,也没有独立测试、评估或核实本</div><div class="t m0 x7 he y38 ff3 fs8 fc0 sc0 ls2 ws2">指南所含任何信息的准确性、完整性或本指南所含任何判断的有效性。</div><div class="t m0 xa hd y39 ff3 fs8 fc0 sc0 lsa wse">因本指南或对本指南的应用或依赖而直接或间接造成的任何人身伤害、财产或其他损失,<span class="ff4 ls8 wsc">PMI</span>不承</div><div class="t m0 x7 hd y3a ff3 fs8 fc0 sc0 ls8 wsc">担任何责任,无论特殊、间接、因果还是补偿性的责任<span class="_ _0"></span>。<span class="ff4">PMI</span>不明示或暗示地保证或担保本指南所含</div><div class="t m0 x7 hd y3b ff3 fs8 fc0 sc0 ls8 wsc">信息的准确性与完整性,也不保证本指南所含信息能满<span class="_ _0"></span>足你的特殊目的或需要。<span class="ff4">PMI</span>不为任何使用本</div><div class="t m0 x7 he y3c ff3 fs8 fc0 sc0 ls2 ws2">标准或指南的制造商或供应商的产品或服务提供担保。</div><div class="t m0 xa hd y3d ff4 fs8 fc0 sc0 ls8 wsc">PMI<span class="ff3 lsa wse">出版和发行本指南,既不代表向任何个人或团体提供专业或其他服务,也不为任何个人或团体</span></div><div class="t m0 x7 he y3e ff3 fs8 fc0 sc0 ls9 wsd">履行对他人的任何义务。在处理任何具体情况时,本指南的使用者都应依据自身的独立判断,或在</div><div class="t m0 x7 he y3f ff3 fs8 fc0 sc0 ls2 ws2">必要时向资深专业人士寻求建议。与本指南议题相关的信息或标准亦可从其他途径获得。</div><div class="t m0 xa hd y40 ff3 fs8 fc0 sc0 lsa wse">读者可以从这些途径获取本指南未包含的观点或信息。<span class="ff4 ls8 wsc">PMI</span>无权也不会监督或强迫他人遵循本指南</div><div class="t m0 x7 he y41 ff3 fs8 fc0 sc0 ls9 wsd">的内容,不会为安全或健康原因对产品、设计或安装进行认证、测试或检查。本指南中关于符合健</div><div class="t m0 x7 hd y42 ff3 fs8 fc0 sc0 ls2 ws2">康或安全要求的任何证明或声明,都不是<span class="ff4">PMI</span>做出的,而应由认证者或声明者承担全部责任。</div></div><div class="pi" data-data='{"ctm":[1.611850,0.000000,0.000000,1.611850,0.000000,0.000000]}'></div></div>
<div id="pf4" class="pf w0 h0" data-page-no="4"><div class="pc pc4 w0 h0"><img class="bi x0 y0 w1 h1" alt="" src="https://static.pudn.com/prod/directory_preview_static/627d40ba5981aa38ef8998ac/bg4.jpg"></div><div class="pi" data-data='{"ctm":[1.611850,0.000000,0.000000,1.611850,0.000000,0.000000]}'></div></div>
<div id="pf5" class="pf w0 h0" data-page-no="5"><div class="pc pc5 w0 h0"><img class="bi x0 y0 w1 h1" alt="" src="https://static.pudn.com/prod/directory_preview_static/627d40ba5981aa38ef8998ac/bg5.jpg"><div class="t m0 xb hf y43 ff5 fs8 fc1 sc0 ls2 ws2">I</div><div class="t m0 x7 h6 y44 ff1 fs2 fc0 sc0 lsb wsf">目录</div><div class="t m0 x7 h10 y45 ff1 fs9 fc0 sc0 ls2 ws2">第一部分 </div><div class="t m0 x7 h10 y46 ff1 fs9 fc0 sc0 ls2 ws2">项目管理知识体系指南<span class="ff2">(PMBOK</span></div><div class="t m0 xc h11 y47 ff2 fsa fc0 sc0 ls2 ws2">®</div><div class="t m0 xd h10 y48 ff6 fs9 fc0 sc0 ls2 ws2"> <span class="ff1">指南<span class="ff2">)</span></span></div><div class="t m0 x7 h10 y49 ff2 fs9 fc0 sc0 ls2 ws2">1. <span class="ff1">引论</span><span class="ws10"> ...........................................................................................................................................<span class="_ _4"></span></span>1</div><div class="t m0 xe h10 y4a ff2 fs9 fc0 sc0 ls2 ws2">1.1 <span class="ff1">指南概述和目的</span><span class="ws11"> .............................................................................................................<span class="_ _4"></span></span>1</div><div class="t m0 xf h10 y4b ff2 fs9 fc0 sc0 ls2 ws2">1.1.1 <span class="ff1">项目管理标准</span><span class="ws12"> .....................................................................................................<span class="_ _4"></span></span>2</div><div class="t m0 xf h10 y4c ff2 fs9 fc0 sc0 ls2 ws2">1.1.2 <span class="ff1">通用词汇</span>..............................................................................................................<span class="_ _4"></span>3</div><div class="t m0 xf h10 y4d ff2 fs9 fc0 sc0 ls2 ws2">1.1.3 <span class="ff1">道德与专业行为规范</span><span class="ws13"> .........................................................................................<span class="_ _4"></span></span>3</div><div class="t m0 xe h10 y4e ff2 fs9 fc0 sc0 ls2 ws2">1.2 <span class="ff1">基本要素</span><span class="ws14"> ..........................................................................................................................<span class="_ _4"></span></span>4</div><div class="t m0 xf h10 y4f ff2 fs9 fc0 sc0 ls2 ws2">1.2.1 <span class="ff1">项目</span><span class="ws15"> ......................................................................................................................<span class="_ _4"></span></span>4</div><div class="t m0 xf h10 y50 ff2 fs9 fc0 sc0 ls2 ws2">1.2.2 <span class="ff1">项目管理的重要性</span><span class="ws15"> ...........................................................................................<span class="_ _4"></span></span>10</div><div class="t m0 xf h10 y51 ff2 fs9 fc0 sc0 ls2 ws2">1.2.3 <span class="ff1">项目、项目集、项目组合以及运营管理之间的关系</span>.................................<span class="_ _4"></span>11</div><div class="t m0 xf h10 y52 ff2 fs9 fc0 sc0 ls2 ws2">1.2.4 <span class="ff1">指南的组成部分</span><span class="ws16"> ...............................................................................................<span class="_"> </span></span>17</div><div class="t m0 xf h10 y53 ff2 fs9 fc0 sc0 ls2 ws2">1.2.5 <span class="ff1">裁剪</span><span class="ws15"> ....................................................................................................................<span class="_ _4"></span></span>28</div><div class="t m0 xf h10 y54 ff2 fs9 fc0 sc0 ls2 ws2">1.2.6 <span class="ff1">项目管理商业文件</span><span class="ws15"> ...........................................................................................<span class="_ _4"></span></span>29</div><div class="t m0 x7 h10 y55 ff2 fs9 fc0 sc0 ls2 ws2">2. <span class="ff1">项目运行环境</span>.........................................................................................................................<span class="_ _4"></span>37</div><div class="t m0 xe h10 y56 ff2 fs9 fc0 sc0 ls2 ws2">2.1 <span class="ff1">概述</span><span class="ws17"> ................................................................................................................................<span class="_ _4"></span></span>37</div><div class="t m0 xe h10 y57 ff2 fs9 fc0 sc0 ls2 ws2">2.2 <span class="ff1">事业环境因素</span><span class="ws18"> ...............................................................................................................<span class="_ _4"></span></span>38</div><div class="t m0 xf h10 y58 ff2 fs9 fc0 sc0 ls2 ws2">2.2.1 <span class="ff1">组织内部的事业环境因素</span><span class="ws19"> ..............................................................................<span class="_ _4"></span></span>38</div><div class="t m0 xf h10 y59 ff2 fs9 fc0 sc0 ls2 ws2">2.2.2 <span class="ff1">组织外部的事业环境因素</span><span class="ws19"> ..............................................................................<span class="_ _4"></span></span>39</div></div><div class="pi" data-data='{"ctm":[1.611850,0.000000,0.000000,1.611850,0.000000,0.000000]}'></div></div>